Balanced with Becs (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book services, or interact with us.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal details (name, email address, phone number) when you book an appointment, sign up for events, or contact us.
- Payment details when booking a service (processed securely via third-party payment providers).
- Health information provided through consultation forms to ensure safe and personalised treatments.
- Website usage data such as IP address, browser type, and pages visited to help improve our services.
2. How We Use Your Information
We use your data for the following purposes:
- To process bookings and payments for massage, yoga, and sound therapy sessions.
- To send appointment confirmations, reminders, and updates regarding your services.
- To respond to enquiries and provide customer support.
- To ensure treatment safety by understanding your health and wellbeing needs.
- To improve website functionality and enhance user experience.
- To send marketing communications (only if you have opted in).
3. Data Protection & Security
We take appropriate security measures to protect your personal data. Your information is stored securely and will not be shared with third parties unless required by law or necessary for service delivery (e.g. secure payment processing).
4. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data and request a copy of the information we hold about you.
- Request corrections if your data is inaccurate or incomplete.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal data, subject to legal and contractual obligations.
To exercise any of these rights, please contact us at hello@balancedwithbecs.com.
5. Cookies & Website Tracking
Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
7. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Balanced with Becs
📍 Harpenden, UK
📧 hello@balancedwithbecs.com
🌐 www.balancedwithbecs.com